Terms of service

Terms of Service

Welcome to our store! By accessing or purchasing from us, you agree to the following terms. We aim to keep things simple, transparent, and fair.

1. Products & Customization

We specialise in custom laser-cut signs and personalised products. By placing an order, you confirm that:

• All personalisation details (e.g., names, phrases, dates) are correct.
• You understand that custom items may vary slightly due to material characteristics and design adjustments.

We reserve the right to refuse designs that contain offensive or inappropriate content.

2. Payment

All prices are listed in AUD and include GST where applicable. Payment is required at checkout via our secure payment gateway. We do not store credit card details.

3. Shipping & Delivery

We ship Australia-wide using trusted courier services. Delivery times are estimates and may vary due to external factors. We are not liable for delays caused by couriers, weather, or other unforeseen circumstances.

4. Returns & Refunds

Please refer to our Return and Refund Policy for details. Custom items are non-returnable unless faulty or incorrect.

5. Privacy

We respect your privacy. Any personal information you provide is used solely to process your order and communicate with you. For more details, see our Privacy Policy.

6. Intellectual Property

All designs, logos, and content on this site are the property of Laserfusion. You may not reproduce, distribute, or use our content without permission.

7. Governing Law

These terms are governed by the laws of Queensland, Australia. Any disputes will be handled in accordance with local regulations.

8. Contact

Questions? Reach out via our Contact Page or email us at: sales@laserfusion.com.au